How we collect, use, share, and protect your information.
Last updated: 11 July 2026
Jua ("Jua," "we," "us," or "our") respects your privacy. This policy explains what information we process when you use our prediction market platform, why we process it, and the choices available to you. It should be read together with our Terms of use.
Jua operates an outcome trading platform for eligible participants. For privacy requests, contact privacy@jua.co.ke. General support is available at support@jua.co.ke.
Where data-protection law requires a legal basis, we rely on one or more of: performing our contract with you; legitimate interests in running a secure platform and improving the product; compliance with legal obligations; and consent where we specifically ask for it (and you may withdraw consent for optional processing without affecting processing that must continue for the service).
We do not sell your personal information. We share data with processors and partners only as needed to run Jua, including:
If we undergo a merger, acquisition, or asset sale, personal data may transfer as part of that transaction under equivalent protections.
Blockchain transactions are public by design. Wallet addresses, amounts, and transaction metadata you use with Jua may be visible on public explorers and cannot be fully deleted from those networks. Certain leaderboard or profile displays may show activity you choose to make visible on the platform.
We and our providers use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, and secure the service. You can control cookies through your browser settings; disabling essential cookies may break authentication or core features.
We retain account and transaction records for as long as your account is active and thereafter as needed for disputes, security, and legal retention (including financial and AML record-keeping). Analytics data may be retained in aggregate or pseudonymous form. When we no longer need personal data, we delete or anonymize it where feasible.
We use administrative, technical, and organizational measures appropriate to the risk, including encrypted transport, access controls, and vendor security reviews. No method of transmission or storage is completely secure; please use strong account protections and report suspected compromise to support@jua.co.ke.
Depending on your location, you may have rights to access, correct, delete, or port your personal data; object to or restrict certain processing; and lodge a complaint with a supervisory authority. To exercise rights, email privacy@jua.co.ke. We may need to verify your identity and may decline requests where an exemption applies (for example, records we must keep for compliance).
Closing your account does not automatically erase on-chain history or records we are required to retain.
We and our processors may process data in countries other than where you live, including where our cloud providers operate. Where required, we use appropriate safeguards for cross-border transfers.
Jua is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has provided data, contact us and we will take appropriate steps to delete it.
We may update this policy to reflect product, legal, or operational changes. We will revise the "Last updated" date on this page and, for material changes, provide additional notice when appropriate.
Privacy questions or requests: privacy@jua.co.ke.